At Morequilt, our mission is focused on providing the highest level of customer satisfaction, and we strive to ensure the best customer experience with our product and service quality when doing business with us.

>>WE TAKE PRIDE IN OUR EXCELLENT CUSTOMER SERVICE & COMMITMENT TO CUSTOMER SATISFACTION<<

Our policy lasts 30 days. If 30 days have gone by since your delivery date, unfortunately we can’t offer you a refund or exchange.

If your items are defective or damaged,  just tell us and we will give you 100% refund. You don’t even need to return that items to us (which will cost your money and time), just send us an email. Your happiness is very important to us!

1.REFUND TIME

Refunds will be credited to your original payment method, but it may take some time for your bank to process the refund.

  • Credit card: Up to 10 business days.
  • Paypal: 3 to 7 business days.

Note: In case the credit has not been posted to your account yet, please contact the card-issuing bank for further assistance.

2. LATE OR MISSING REFUNDS (IF APPLICABLE)

  1. If you haven’t received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

3. CANCELLATION & MODIFICATION

Your order is only eligible to be canceled and modified within 24 hours. After that time, the order is locked for processing and cannot be changed or canceled.

4. HOW LONG IS THE RETURNS PROCESS?

Returns may take up to 7-14 business days to process. We’ll email you when your return is complete.

For non-defective products, we’ll refund the full price, including shipping and handling. For defective products, we’ll refund the purchase price, minus shipping and handling.

* Please do not rate any dispute or charge back before contacting our support agents as that will make things even longer.